Dépannage à distance
Help, Assistance and Remote Troubleshooting
Whatever the place of your home, Microstore offers assistance, assistance and maintenance of your computer remotely.
How does Remote Assistance work?
This service allows remote screen sharing over the Internet.
When the technician troubleshoots you, he sees a copy of your screen on his computer and can use the keyboard and mouse remotely to troubleshoot or assist you.
The technician can intervene faster than for a home intervention and the tariff per intervention is much more advantageous.
Unlike a workshop troubleshooting, you see all the manipulations made by our computer programmer on the screen, which guarantees the confidentiality of your sensitive data and the seriousness of our work.
Our software does not require any special installation and you can disconnect at any time with just one click.
The technician can intervene faster than for a home intervention and the tariff per intervention is much more advantageous.
Unlike a workshop troubleshooting, you see all the manipulations made by our computer programmer on the screen, which guarantees the confidentiality of your sensitive data and the seriousness of our work.
Our software does not require any special installation and you can disconnect at any time with just one click.
I'm going for it ? ...
What should I do to be remotely serviced?
It's simple, fast and secure. Download and install our remote computer support application. A technician then connects to your PC, laptop or tablet to perform the requested service.
What methods of payment do you accept?
We accept PayPal, bank cards and bank transfers. We prefer PayPal and Credit Card, for reasons of security and speed.
What are the computer problems that you can adjust remotely?
Remote Computer Support can solve more than 90% of common computer problems on all types of computers, desktop PC, laptop and tablet running Windows
... and at what cost?
I'm ready !
Contact us
Schedule the appointment
Fill out our online form then
contact us.
the assistance is immediate or by appointment according to your choice.
contact us.
the assistance is immediate or by appointment according to your choice.
Your package
Your payment
Choose the package that suits you below.
Set your package
directly online by credit card or PayPal.
Secure transaction.
Set your package
directly online by credit card or PayPal.
Secure transaction.
Download our support
Download and install "Microstore Online Support"
Help and Remote Assistance interface below
Help and Remote Assistance interface below
Contact
we your ID
Launch the interface Communicate us what appears on the screen:
Your ID
Password
Your ID
Password
Microstore - help, support and remote troubleshooting
Remote troubleshooting
- Monday
- -
- Tue - Fri
- - -
- Sat - Sun
- Closed
Nos produits vous intéressent ? Nous sommes là pour vous aider !
Nous voulons en savoir plus sur vos besoins spécifiques pour vous proposer la solution idéale. Dites-nous ce qu'il vous faut et nous nous efforcerons de vous satisfaire.